Microservices & serverless systems

SHAPE designs and delivers microservices & serverless systems to build modular and scalable backend systems that are easier to deploy, operate, and evolve. This page covers best practices, architecture and data patterns, real-world use cases, and a step-by-step playbook for shipping production-ready distributed backends.

Service page • Backend & Infrastructure • Microservices & serverless systems

Microservices & Serverless Systems: Building Modular and Scalable Backend Systems

Microservices & serverless systems are how SHAPE helps teams build modular and scalable backend systems—so you can ship faster, scale safely, and reduce the blast radius of change. We design clear service boundaries, event-driven integration, and reliable delivery practices that keep your platform maintainable as traffic, features, and teams grow.

Talk to SHAPE about microservices & serverless systems

Microservices and serverless systems diagram showing modular services, event-driven functions, API gateway, and observability used for building modular and scalable backend systems
Microservices & serverless systems work best when boundaries, messaging, and observability are designed as one operating model.

Table of contents

What SHAPE’s microservices & serverless systems service includes

SHAPE delivers microservices & serverless systems as a practical, production-first engagement. The objective is always the same: building modular and scalable backend systems that teams can evolve without constant rewrites, outages, or coordination bottlenecks.

What you get in a typical engagement

  • Domain + boundary definition: identify business capabilities, service ownership, and integration points.
  • Microservices architecture: service decomposition, contracts, and runtime patterns (sync vs async).
  • Serverless architecture: event-driven functions, triggers, and execution boundaries for elastic workloads.
  • API strategy: gateway patterns, routing, versioning, and contract discipline.
  • Data strategy: per-service data ownership, consistency approach, and migration plans.
  • Reliability engineering: retries, idempotency, circuit breakers, and failure-mode design.
  • Observability: logging, metrics, tracing, alerting, and runbooks tied to user impact.
  • Delivery foundations: CI/CD, environment strategy, and safe rollout patterns.

Microservices don’t fix complexity—they move it. The win comes from disciplined boundaries and operational practices that make building modular and scalable backend systems sustainable.

Related services (internal links)

Microservices & serverless systems are strongest when APIs, cloud foundations, and data design align. SHAPE often pairs this service with:

Microservices best practices: the rules that prevent chaos

The fastest way to fail with microservices is to split a monolith into dozens of tightly coupled services. SHAPE applies microservices best practices that keep microservices & serverless systems aligned to outcomes: building modular and scalable backend systems with clear ownership, safe change, and predictable operations.

Start with business capabilities, not technical layers

Services should map to what the business does (billing, onboarding, fulfillment), not to technical layers (controllers, repositories). This keeps boundaries understandable and reduces cross-service churn.

Design for autonomy: one team, one service, one roadmap

  • Clear ownership: every service has an accountable team.
  • Independent deployment: changes ship without coordinating a release train.
  • Explicit contracts: APIs/events define the integration surface.

Prefer async for decoupling; use sync for immediacy

In microservices & serverless systems, async messaging is often the easiest path to resilience. Use synchronous calls when you truly need immediate feedback (e.g., authentication checks), and async events for workflow progression and side effects.

Keep services small—but not microscopic

“Small” means cohesive and operable, not “as tiny as possible.” A good rule: a service should be easy to understand, test, deploy, and monitor without requiring deep knowledge of other services.

Standardize the boring parts (so teams can move faster)

  • Service templates: logging, health checks, metrics, tracing, config, and error handling.
  • Contract conventions: naming, versioning, pagination, and error models.
  • Operational defaults: SLOs, alerts, and runbooks per service.

Best practice: if every service looks and behaves differently, you don’t have microservices—you have a collection of bespoke apps. Standardization is how building modular and scalable backend systems stays maintainable.

Architecture patterns for modular and scalable backend systems

There’s no single “right” architecture. The best setup depends on your domain complexity, team structure, and scaling needs. SHAPE designs microservices & serverless systems using proven patterns for building modular and scalable backend systems without unnecessary overhead.

API gateway + edge routing

An API gateway (or edge routing layer) helps centralize cross-cutting concerns:

  • Authentication and authorization checks
  • Rate limiting and abuse protection
  • Routing, versioning, and request shaping
  • Observability correlation (request IDs)

Serverless for event-driven workflows and bursty workloads

Serverless functions shine when work is triggered by events (webhooks, messages, schedules, file uploads) and you want elastic execution without managing servers. Serverless is often a strong layer inside microservices & serverless systems—especially for async processing, automation, and integrations.

Service-to-service communication patterns

  • Request/response (sync): good for immediate reads and validations.
  • Events (async): best for decoupling and workflow progression.
  • Command + event: explicit intent (command) plus observable outcome (event).

Strangler pattern for migrating from a monolith

Instead of a risky rewrite, extract capabilities gradually:

  • Put a gateway in front of the monolith
  • Extract one domain capability at a time
  • Shift traffic gradually
  • Retire monolith paths as services take over

Microservices and serverless systems architecture showing API gateway, domain services, event bus, serverless functions, and databases for building modular and scalable backend systems
A modular backend typically combines stable service APIs with asynchronous events and serverless workers to reduce coupling.

Data ownership, consistency, and integration patterns

Data is where most microservices projects get stuck. SHAPE’s approach to microservices & serverless systems centers on one idea: building modular and scalable backend systems requires clear data ownership and predictable consistency behavior.

Own your data per service (avoid shared databases)

As a default, each service should own its data store (or at minimum its schema). Shared databases create hidden coupling and make independent deployment difficult.

Embrace eventual consistency where it’s acceptable

Distributed systems rarely provide “instant correctness” everywhere. Decide which parts must be strongly consistent (payments, critical permissions) and which can be eventually consistent (analytics, notifications, denormalized views).

Use sagas for multi-step workflows

When a workflow crosses services (e.g., order → payment → fulfillment), use a saga pattern:

  • Choreography: services react to events and emit events
  • Orchestration: a workflow controller coordinates steps

Idempotency is non-negotiable

Retries happen in microservices & serverless systems. Design handlers and endpoints so repeated requests don’t cause duplicate charges, duplicate records, or inconsistent states.

If you want to align service boundaries with a clean data model, pair this work with Database design & data modeling.

Security, reliability, and observability

When you adopt microservices & serverless systems, you’re adopting an operating model. Security and reliability must be built into the platform—otherwise building modular and scalable backend systems becomes expensive to maintain.

Security: identity-first, least privilege everywhere

  • Service identity for service-to-service calls
  • Least privilege access to data, queues, and secrets
  • Network boundaries to reduce blast radius
  • Secure secrets handling (no credentials in code)

Reliability: design for partial failure

  • Timeouts to prevent resource exhaustion
  • Retries with backoff (paired with idempotency)
  • Circuit breakers to stop cascading failures
  • Graceful degradation so one failure doesn’t take down the whole product
  • Dead-letter queues for recoverable async failures

Observability: logs, metrics, and traces as a baseline

Microservices are only “micro” until there’s an incident. SHAPE implements observability that makes debugging faster:

  • Distributed tracing with correlation IDs across services and serverless functions
  • Service-level dashboards tied to SLIs/SLOs
  • Actionable alerts mapped to user impact
  • Runbooks for common incident scenarios

Operational rule: if you can’t trace a request end-to-end, you can’t reliably operate microservices & serverless systems at scale.

For cloud-native foundations that support these controls, see Cloud architecture (AWS, GCP, Azure).

Use case explanations

1) You’re scaling a product and monolith releases are slowing delivery

If every release requires coordination across many teams and risks breaking unrelated features, microservices & serverless systems can restore velocity by isolating changes—building modular and scalable backend systems with safer deployments and clearer ownership.

2) You need to handle bursty workloads without overprovisioning

Event-driven, serverless processing is a strong fit for spikes: webhooks, media processing, scheduled jobs, and queue-based workflows. You pay for usage and scale quickly without manual capacity planning.

3) Reliability issues are cascading across the platform

In tightly coupled systems, one dependency failure can become an outage. We reduce blast radius using async integration, resilience patterns, and stronger observability—core to microservices & serverless systems done right.

4) You’re splitting a monolith but can’t stop shipping features

We use incremental extraction (strangler pattern) to move safely: carve out one domain capability at a time, route traffic through a gateway, and keep the roadmap moving while the architecture modernizes.

5) Your integration surface is growing (partners, apps, internal tooling)

As more clients and partners rely on your backend, contracts and versioning become critical. We align microservices & serverless systems with robust API practices—see API development (REST, GraphQL).

Step-by-step tutorial: designing and shipping microservices & serverless systems

This playbook reflects how SHAPE approaches microservices & serverless systems to consistently deliver building modular and scalable backend systems without creating distributed chaos.

  1. Step 1: Define outcomes and non-negotiables (SLOs, compliance, cost)

    Write measurable targets: latency, availability, throughput, and data handling constraints. These targets guide every architectural choice.

  2. Step 2: Map business capabilities and identify service boundaries

    Group functionality by domain capability, define ownership, and document what each service owns (including its data). This is the foundation for building modular and scalable backend systems.

  3. Step 3: Choose communication modes (sync vs async) per workflow

    Decide where you need immediate responses and where events/queues provide better resilience and decoupling.

  4. Step 4: Design contracts (API + events) with versioning rules

    Specify request/response models, event schemas, and a versioning approach. Treat contracts as products—stable, documented, and testable.

  5. Step 5: Implement data ownership and a consistency strategy

    Avoid shared databases. Define which workflows require strong consistency versus eventual consistency, and document reconciliation steps where needed.

  6. Step 6: Build reliability into every integration

    Add timeouts, retries with backoff, idempotency keys, circuit breakers, and dead-letter handling. These patterns are essential in microservices & serverless systems.

  7. Step 7: Instrument observability from day one

    Standardize structured logs, metrics, and distributed traces. Create dashboards per service and alerts tied to user impact.

  8. Step 8: Establish CI/CD and safe rollout practices

    Automate builds, tests, and deployments. Use progressive rollouts and rollback plans so change is safe and repeatable.

  9. Step 9: Start small, validate in production, then iterate

    Pick one high-leverage capability to extract or refactor first. Measure outcomes, refine patterns, and scale the approach across the platform.

Practical tip: If you’re not ready to operate it (monitor it, on-call it, debug it), you’re not ready to split it. Operational readiness is part of building modular and scalable backend systems.

Call to action: build microservices & serverless systems with SHAPE

If you’re modernizing a monolith, scaling a platform, or designing a new backend foundation, SHAPE can help with microservices & serverless systems—focused on building modular and scalable backend systems that are reliable, observable, and maintainable.

Start a microservices & serverless systems engagement

Technical SEO elements (image alt text, responsive, semantic)

  • Semantic structure: page uses <nav>, <header>, <section>, and a clean H2/H3 hierarchy (no H1) to support accessibility and scannability.
  • Accessible media: images include descriptive alt attributes referencing microservices & serverless systems and building modular and scalable backend systems.
  • Responsive performance: images use loading="lazy" and flexible sizing (width="auto", height="auto") for mobile performance.
  • Link consistency: all CTA links point to http://shape-labs.com/contact; related service links are included as internal <a> tags.
  • Scannability: short paragraphs, lists, and block quotes improve readability and excerpt extraction.
Team

Who are we?

Shape helps companies build an in-house AI workflows that optimise your business. If you’re looking for efficiency we believe we can help.

Customer testimonials

Our clients love the speed and efficiency we provide.

"We are able to spend more time on important, creative things."
Robert C
CEO, Nice M Ltd
"Their knowledge of user experience an optimization were very impressive."
Micaela A
NYC logistics
"They provided a structured environment that enhanced the professionalism of the business interaction."
Khoury H.
CEO, EH Ltd

FAQs

Find answers to your most pressing questions about our services and data ownership.

Who owns the data?

All generated data is yours. We prioritize your ownership and privacy. You can access and manage it anytime.

Integrating with in-house software?

Absolutely! Our solutions are designed to integrate seamlessly with your existing software. Regardless of your current setup, we can find a compatible solution.

What support do you offer?

We provide comprehensive support to ensure a smooth experience. Our team is available for assistance and troubleshooting. We also offer resources to help you maximize our tools.

Can I customize responses

Yes, customization is a key feature of our platform. You can tailor the nature of your agent to fit your brand's voice and target audience. This flexibility enhances engagement and effectiveness.

Pricing?

We adapt pricing to each company and their needs. Since our solutions consist of smart custom integrations, the end cost heavily depends on the integration tactics.

All Services

Find solutions to your most pressing problems.

Agile coaching & delivery management
Architecture consulting
Technical leadership (CTO-as-a-service)
Scalability & performance improvements
Scalability & performance improvements
Monitoring & uptime management
Feature enhancements & A/B testing
Ongoing support & bug fixing
Model performance optimization
Legacy system modernization
App store deployment & optimization
iOS & Android native apps
UX research & usability testing
Information architecture
Market validation & MVP definition
Technical audits & feasibility studies
User research & stakeholder interviews
Product strategy & roadmap
Web apps (React, Vue, Next.js, etc.)
Accessibility (WCAG) design
Security audits & penetration testing
Security audits & penetration testing
Compliance (GDPR, SOC 2, HIPAA)
Performance & load testing
AI regulatory compliance (GDPR, AI Act, HIPAA)
Manual & automated testing
Privacy-preserving AI
Bias detection & mitigation
Explainable AI
Model governance & lifecycle management
AI ethics, risk & governance
AI strategy & roadmap
Use-case identification & prioritization
Data labeling & training workflows
Model performance optimization
AI pipelines & monitoring
Model deployment & versioning
AI content generation
AI content generation
RAG systems (knowledge-based AI)
LLM integration (OpenAI, Anthropic, etc.)
Custom GPTs & internal AI tools
Personalization engines
AI chatbots & recommendation systems
Process automation & RPA
Machine learning model integration
Data pipelines & analytics dashboards
Custom internal tools & dashboards
Third-party service integrations
ERP / CRM integrations
ERP / CRM integrations
Legacy system modernization
DevOps, CI/CD pipelines
Microservices & serverless systems
Database design & data modeling
Cloud architecture (AWS, GCP, Azure)
API development (REST, GraphQL)
App store deployment & optimization
App architecture & scalability
Cross-platform apps (React Native, Flutter)
Performance optimization & SEO implementation
iOS & Android native apps
E-commerce (Shopify, custom platforms)
CMS development (headless, WordPress, Webflow)
Accessibility (WCAG) design
Web apps (React, Vue, Next.js, etc.)
Marketing websites & landing pages
Design-to-development handoff
Accessibility (WCAG) design
UI design systems & component libraries
Wireframing & prototyping
UX research & usability testing
Information architecture
Market validation & MVP definition
User research & stakeholder interviews